Your Security

It is essential when booking your holiday on the phone or the Internet that you know the company you are dealing with will fully protect any payments you make in advance. ski-holidays.com will only book a holiday for you with a company that is a tour operator member of ABTA or is bonded by the Civil Aviation Authority so your money is safe.

In addition any money held by ourselves before we pay these travel companies is itself protected by our membership of the retail agents class of ABTA and IATA.

Financial Protection

As part of Leisure Estates International, we are retail members of The Association of British Travel Agents (ABTA) - your assurance of professional service and financial security. We provide the association with a bond to protect any of your money held by ourselves before we pay the travel company you have booked with. We also abide by the codes of conduct of ABTA. You can verify our membership by clicking on the ABTA symbol.

Our group company, Leisure Estates International, is a member of IATA, the International Air Transport Association which is the governing body of the worlds' scheduled airlines. This allows us to issue your tickets immediately on behalf of an scheduled airline. We are subject to their annual financial scrutiny and also provide them with a bond.

In booking your ski holiday we act as agents for ATOL protected operators. This means the companies we deal with have been licenced by the Civil Aviation Authority and have provided a bond which ensures your holiday is financially protected.

We also hold our own ATOL licence issued by the Civil Aviation authority which enables us to put a tailor made package holiday together to your own requirements. It is also used to provide financial protection for our own holiday programme White Mountain Holidays.

Privacy Policy

ski-holidays.com takes the privacy of its customers very seriously. Please read the following policy to understand how we will treat your personal information when you use our site. If this policy changes then we will let you know via our homepage, and will give you the opportunity to opt out of any changes which affect you.

We will store your email address together with any other information you may provide as part of the personalization and information supply process. This information may include, but is not limited to, details such as your name and your address. When you view our site by linking from another web page we may store the name of that web page for purposes of internal administration.

We may use the information that you provide to inform you of offers. We may also use the information to process any transactions you undertake with us and for internal administration and analysis. We disclose your information to third parties only for the purpose of completing your transaction with us, providing the above services to you and for the purposes of associated administration and obtaining professional advice. We do not sell, rent or trade your personal information to third parties for marketing purposes.

In the UK we operate and are registered in accordance with applicable data protection legislation.

By disclosing your personal information to us using this website or over the telephone, you consent to the collection, storage and processing of your personal information by ski-holidays.com in the manner set out in this Privacy Policy.

When you access the My ShortList area of the ski-holidays.com Web site we record the Property Link and ID in a cookie file on your computer. This is a Permanent cookie which remains on your computer's hard drive until you manually delete the file.

If you still have any concerns about privacy or security, please contact us on: