Customer Services
As well as the information and advice we can provide to help you choose the right
holiday we pride ourselves on the quality and efficiency of our after sales services.
If you need to contact us after you have booked your holidays these are the departments
you should ring or email.
Our Customer Services Department is open:
Monday to Friday 9 a.m to 5.30 p.m
Saturday 9.am to 5 p.m (November - March only)
Telephone 0871 222 6018
Fax 0871 222 6019
email
Customer Services
To add more passengers
Contact our Reservations Department
If, after you have booked your holiday with us you need any further information
about your travel arrangements or you wish to add extra persons to your booking
then contact our Reservations Department.
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Telephone
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0871 222 6011
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Fax
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0871 222 6019
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email
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Reservations
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To check progress or to cancel your booking
Contact our Customer Services Department
Our Customer Services Department ensures that the progress of your booking up to
the date you start your holiday goes as smoothly as possible. Contact them for any
of the following:
- Queries on the tour operators Confirmation Invoice or our own financial Statement
we send with it.
- To amend any of your booking details e.g change of address
- To cancel or part cancel your booking
- To check the delivery of your tickets
To pay your balance
Contact our Accounts Department
Contact our Accounts Department to pay the balance of your holiday cost or if you
have any queries on the payments you have already made.
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Telephone
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01858 411339
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Fax
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01858 411344
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email
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Accounts
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We make a charge of 1.95%(Amex 2.5%) if you pay your balance by credit card. Credit
card charges are not applied to deposit payments. You may pay your balance by cheque
or debit card to avoid paying credit card charges.
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